Thank you for shopping with The Vero Co.
At The Vero Co., we carefully curate premium products from trusted manufacturing partners around the world. To provide a wider selection while maintaining competitive pricing and reducing unnecessary waste, many of our products are fulfilled directly through our trusted supplier network.
No matter where your order is shipped from, The Vero Co. remains fully responsible for your purchase from the moment you place your order until it arrives at your door.
Orders are typically processed within 1–3 business days.
During periods of high demand or holidays, processing may take slightly longer. Orders are not processed on weekends or public holidays.
After processing, most orders delivered to the United States arrive within 7–12 business days.
Delivery times are estimates and may occasionally vary due to customs inspections, weather conditions, carrier delays, or other circumstances beyond our control.
To offer thoughtfully selected products without maintaining unnecessary warehouse inventory, we work with a network of carefully vetted suppliers and fulfillment partners.
Once your order is confirmed, it is prepared and shipped directly from the partner best positioned to fulfill your purchase efficiently.
Every supplier we work with is selected based on product quality, reliability, and shipping performance.
As soon as your order ships, you will receive a confirmation email containing your tracking number.
Please allow 2–5 business days for tracking information to become available.
Please verify that your shipping address is accurate before completing your purchase.
The Vero Co. cannot be responsible for orders shipped to an address entered incorrectly during checkout.
While we do everything possible to ensure timely delivery, shipping delays may occasionally occur due to circumstances outside our control, including:
If your order experiences an unusual delay, our support team will gladly assist you.
If your package arrives damaged, please contact us within 7 days of delivery.
If a package is confirmed as delivered by the carrier but cannot be located, we will work with you to help investigate the situation and determine the best possible solution.
Please contact us at:
Our fulfillment model allows us to focus on what matters most:
When you shop with The Vero Co., you're buying from our brand, backed by our commitment to quality and customer satisfaction—regardless of where your order is fulfilled.
Questions?
If you have any questions about shipping or your order, we're always here to help.
Thank you for choosing The Vero Co.
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