Shipping Policy
Thank you for shopping with The Vero Co.
We are committed to delivering your order as quickly and efficiently as possible.
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery time to the United States is typically between 7–12 business days after processing.
Please note that delivery times may vary depending on your location and external factors such as carrier delays or high demand periods.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow 2–5 days for tracking information to update.
Delays
While we strive to deliver your order on time, delays may occasionally occur due to factors beyond our control such as customs, weather, or carrier issues.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
The Vero Co. is not responsible for lost or stolen packages confirmed as delivered. If this occurs, please contact the shipping carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery at:
We will assist you and make it right.
Contact
If you have any questions about your order or shipping, please contact us at:
Thank you for choosing The Vero Co.
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